Shipping and Returns

Shipping

Our selected shipping courier is currently AusPost (flat rate). If you would like to arrange to use a different courier, please contact us below.

For all orders, flat rate shipping starts from $10, dependant on weight. 

We also offer free personal same day delivery (orders placed before 11am) to Frankston South and surrounds (5km radius) - if you fall within this radius you will see the option at checkout if paying via the shopify checkout option. 

All orders placed Monday-Wednesday will be posted the following day, Thursday and Friday will be posted same day, and weekend orders will go out on Monday! This is to tie in with our current work schedule while we attempt to arrange alternate options. 

Returns

We are so pleased you have chosen to chase the 8Hour dream with us. If for any reason you are unhappy with your product, we would love to make things right for you. 

Guidelines

Returns are valid for 21 days from purchase. Return shipping costs are to be paid by the customer, and any shipping charges will be excluded from your refund.

Process

To return you item, please contact our customer service via the form below, or at info@eighthours.com.au ensuring to include the following information:

- Your name and date of purchase

- Order number

- Reason for the return 

- Phone number if you prefer to be contacted via phone

Once we receive your request, we will be in touch to assist you with the return shipping steps.